ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE TEAM:
The Member Engagement Marketing (MEM) Copy team sits within our UK/Europe Marketing function, with a focus on producing content for our current Tide members. We work especially closely with our colleagues in CRM to develop engaging copy for campaigns which cover Tide’s full suite of products and features. We’re a 7-person team which includes local writers for our German and French markets, too. Come join us!
As a Midweight Copywriter, you’ll be:
- Understanding what a good brief looks like and answering it with high-quality English copy that drives product engagement
- Jargon busting! Turning technical information into simple, compelling messaging and content
- Creative copywriting across multiple formats, primarily email and mobile notifications, but also blog posts and landing pages
- Passionate about customer experience, with a focus on delivering the best, most engaging content for SMEs
- Reviewing, amending and approving existing content, including the work of other writers. You’ll be a source of support and guidance for other writers both in the team and around the business
- Collaborating with multiple teams, including our copy community, to deliver Tide’s overarching strategy
- Confident in communicating with various stakeholders to provide updates on projects
- Working with a stellar content team who have a proven track record of delivering excellent copy
WHAT WE ARE LOOKING FOR:
- Excellent communication and copywriting skills. As this is a midweight role, we’d expect you’ve been in a copy or content writing role for around 2 years
- Strong proofreading and editing skills in the English language: you’re known for your attention to detail and impeccable spelling and grammar
- You’re passionate about problem-solving and suggesting new initiatives to improve ways of working
- You’re knowledgeable about the SME sector, including UK industry trends and competition
- You’re self-assured, driven, able to make decisions and take responsibility for them
- You have experience of working with a Style Guide or Tone of Voice guide and understand why this is important
- You have experience of working with a CRM team as stakeholders or colleagues
- You have excellent planning, organisational and time management skills
- You have experience with Jira and Confluence. Experience with Contentful or any CMS tools is also a nice to have
- You have experience in finance, a start-up or fast-growing company
- You have a copywriting portfolio - please share this alongside your application
WHAT YOU’LL GET IN RETURN:
- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Extended maternity and paternity leave covered by the company
- Personal L&D budget
- Additional health & dental insurance
- Mental wellbeing platform
- Fully covered Multisports card
- Food vouchers
- Snacks, light food, drinks in the office
- WFH equipment allowance
- Sabbatical Leave
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [email protected]
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.